Return Policy Page

Refund and Returns Policy

HomeRefund and Returns Policy

We want you to have a great shopping experience with AB INTERNATIONAL. If you are not satisfied with your purchase, please review the policy below.


1️⃣ Eligibility for Returns / Exchanges

You may request a return or exchange if:


✔ The product is unused & in original condition

✔ Original packaging, tags & invoice are intact

✔ The request is made within 7 days of delivery

✔ You received a damaged or defective product

✔ You received the wrong item


2️⃣ Non-Returnable Items

For safety & quality reasons, the following cannot be returned:


❌ Products damaged due to customer use

❌ Items without original packaging/tags

❌ Customized / special orders

❌ Clearance / final sale items (if applicable)

❌ Products exposed to dirt, stains, perfume, scratches etc.


3️⃣ Damaged / Wrong Product Received

If your product arrives:


Damaged

Defective

Incorrect


Please contact us within 48 hours of delivery with photos/videos of:


 Product

Package

Invoice


This helps us verify & resolve quickly.


4️⃣ Return Pickup & Self-Shipping

Return pickup depends on your pincode availability.


If pickup is unavailable, you may be asked to self-ship the product securely.


5️⃣ Refund Process

Once we receive & verify the returned item:


✔ Refund will be issued to the original payment method OR

✔ Store credit may be offered (on request)


Refund completion time: 5–10 working days after approval.


6️⃣ Order Cancellation

You may cancel your order before dispatch only.


Once shipped — cancellation is not possible.


If you wish to refuse delivery, standard return rules will apply.


7️⃣ Exchange Policy

Exchanges are provided subject to stock availability.


If unavailable, a refund or store credit may be issued.


8️⃣ Product Condition Requirements

Returned products must be:


✔ Unused

✔ Clean

✔ Damage-free

✔ With original packaging & invoice


If these conditions are not met, refund may be denied.


9️⃣ Contact for Returns Support

abinternational60@gmail.com

+91 9967901688


We are here to help.